Shipping Policy

Customers pay no standard-shipping fee on orders fulfilled by us.pandora to US destinations. We ship only to addresses in the United States and do not offer international delivery. To explain the practical effect, the applicable limitation is identified so the available process remains clear at the time it is needed.

Tracking Information

Customers receive a shipment-tracking reference when their order leaves our processing flow. Delivery exceptions, carrier damage, and tracking questions should be raised through Support@pearlglen.shop or (219) 649-8320 without delay. To keep the relevant standard visible, the relevant choice is explained so customers can understand what the store will do.

Shipping Timeframes

Please allow 1–2 business days for order processing before dispatch. Once shipped, standard transportation generally takes 4–6 business days; carrier conditions may affect the estimate. To make this point easy to apply, the practical step is stated so the explanation supports a fair and consistent outcome.

Delivery Details

Customers must supply a complete deliverable US address and should request any correction before the order ships. To keep this requirement unambiguous, the operational detail is included so the available process remains clear at the time it is needed.

Cancellation and Applicable Taxes

Cancellation remains available only before shipment; later requests are governed by the Refund Policy, and legally required taxes are assessed at checkout. For a transparent support experience, the responsibility is identified so the operational consequence is stated in plain English.

Store Contact Details

The following information identifies the business operating this US storefront. To keep the merchant responsibility clear, this part of the policy is written so the practical meaning is not hidden in general language.

Business: us.pandora
Email address: Support@pearlglen.shop
Customer-service phone: (219) 649-8320
Street address: 460 W South St, South Bend, Indiana, 46601, United States